Last updated: 19 May 2026

This Privacy Policy explains how MB Consulting Services Limited collects, uses, stores and protects personal data when you visit our website, contact us, purchase service packages, make payments, or use our consulting services.

1. Who we are

MB Consulting Services Limited is a company incorporated in Hong Kong.

Company name: MB Consulting Services Limited
Incorporation number: 3238020
Registration number: 74904230
Registered address:
Unit 1603, 16th Floor, The L. Plaza,
367 - 375 Queen's Road Central,
Sheung Wan, Hong Kong

Website: https://mbconsulting.services/
Email: office@mbconsulting.services

For the purposes of this Privacy Policy, “MB Consulting Services”, “we”, “us” or “our” means MB Consulting Services Limited.

2. Scope of this Privacy Policy

This Privacy Policy applies to personal data collected through our website, email communications, online checkout, payment flows, business enquiries, client communications and other interactions related to our consulting services.

This Privacy Policy does not apply to third-party websites, platforms, payment pages, banking applications, digital wallets or other services that may be linked from our website or used to process payments. We are not responsible for the privacy practices of such third parties.

3. Personal data we may collect

We may collect and process the following categories of personal data:

a. Contact information

This may include your name, company name, job title, email address, phone number, business address and other contact details you provide to us.

b. Business enquiry information

This may include the content of your message, your business requirements, project details, service interests, commercial information and any other information you choose to provide when contacting us.

c. Client and contractual information

If you become our client, supplier, partner or contractor, we may process information necessary to manage the business relationship, including contract details, billing details, payment records, correspondence and project-related information.

d. Package purchase information

If you purchase a service package through our website, we may process information related to your purchase, including the selected package, package description, package price, currency, purchase date, order status, invoice reference, receipt reference, and other information necessary to provide the purchased services.

e. Payment and billing information

If you make a payment through our website, we may collect and process information necessary to administer the payment and billing process. This may include your name, company name, billing address, email address, phone number, selected service package, invoice details, payment amount, currency, payment status, transaction reference, payment method type, payment date and related billing records.

We do not intentionally collect, process or store full payment card numbers, card security codes, CVV/CVC codes, PIN codes, online banking credentials or other sensitive payment authentication data on our own systems.

Card payments, QR-code payments, digital wallet payments and other online payment methods are processed by third-party payment service providers, banks, card networks, acquiring banks, digital wallet providers, QR-code payment providers or other payment intermediaries. Such providers may collect and process your payment details in accordance with their own privacy policies, terms of service and security standards.

f. QR-code payment information

Where payment is made through a QR code, the relevant payment provider, bank, wallet provider or payment platform may process information related to the transaction. We may receive confirmation of payment, transaction status, amount, currency, payer reference and other limited transaction details necessary to reconcile the payment and provide our services.

g. Fraud prevention and compliance information

We and our payment service providers may process information necessary to detect, prevent and investigate fraud, unauthorized transactions, chargebacks, payment disputes, misuse of our services, sanctions risks, money laundering risks and other unlawful activity.

h. Website usage information

When you visit our website, we may collect technical information such as your IP address, browser type, device type, operating system, pages visited, referring pages, time spent on the website and other usage data.

i. Cookies and similar technologies

We may use cookies and similar technologies to operate our website, improve user experience, understand website performance, support analytics and, where applicable, support secure checkout and payment functionality.

4. How we collect personal data

We may collect personal data when:

a. you visit our website;
b. you contact us by email, contact form, phone, messenger or other communication channels;
c. you request information about our services;
d. you purchase or attempt to purchase a service package through our website;
e. you make or attempt to make a payment through our website or through a payment link, QR code, payment form, banking application, digital wallet or third-party payment page;
f. you enter into a contract or business relationship with us;
g. you provide information during meetings, calls, correspondence or project discussions;
h. we receive payment confirmation, transaction status, invoice data or billing data from payment service providers, banks, digital wallet providers or other payment intermediaries;
i. we receive your information from business partners, referrals, public sources or professional networks, where lawful and appropriate.

5. Purposes for which we use personal data

We may use personal data for the following purposes:

a. to respond to your enquiries;
b. to provide information about our services;
c. to assess whether our services are suitable for your needs;
d. to prepare proposals, offers, contracts, statements of work and related documents;
e. to provide consulting, marketing, sales, business development and digital growth services;
f. to manage client, supplier, contractor and partner relationships;
g. to process payments for service packages purchased through our website;
h. to issue invoices, receipts, payment confirmations and related accounting documents;
i. to reconcile payments and manage refunds, chargebacks, failed payments and payment disputes;
j. to verify payment status and prevent fraudulent, unauthorized or unlawful transactions;
k. to process billing, accounting, audit, tax and financial reporting records;
l. to operate, maintain and improve our website;
m. to support secure checkout, payment redirects and technical payment flows;
n. to monitor website performance and security;
o. to comply with legal, regulatory, tax, accounting and audit obligations;
p. to comply with payment processing, banking, anti-fraud, anti-money laundering, sanctions screening and other compliance obligations;
q. to protect our rights, property and legitimate business interests;
r. to send business communications where permitted by law.

6. Legal basis and compliance

We handle personal data in accordance with applicable data protection laws, including the Personal Data (Privacy) Ordinance of Hong Kong where applicable.

We aim to collect personal data fairly and only for lawful purposes directly related to our business activities. We also aim to take appropriate steps to ensure that personal data is accurate, used only for the purposes for which it was collected or a directly related purpose, kept secure, retained only as long as necessary, and made accessible to the relevant individual where required by law.

7. Direct marketing

We may use your contact details to send you information about our services, business updates, events or other relevant communications, but only where permitted by applicable law.

If we are required by law to obtain your consent before using your personal data for direct marketing, we will do so.

You may opt out of marketing communications at any time by contacting us at:

office@mbconsulting.services

8. Payments

We may offer service packages that can be purchased through our website. Payments may be made by payment card, QR code, bank transfer, digital wallet or other payment methods made available from time to time.

Payments are processed by third-party payment service providers, banks, acquiring banks, card networks, issuing banks, digital wallet providers, QR-code payment providers or other payment intermediaries.

We do not directly process, collect or store full payment card numbers, CVV/CVC codes, PIN codes, online banking credentials or other sensitive payment authentication data on our own systems.

When you make a payment, you may be redirected to a third-party payment page, hosted checkout page, payment form, banking application, QR-code payment interface or digital wallet interface. The relevant payment provider may collect and process your personal data and payment information in accordance with its own privacy policy, terms of service and security standards.

We may receive limited payment-related information from payment providers, such as payment status, transaction ID, payment amount, currency, payer name, payer email, payment method type, invoice reference, payment date, refund status, chargeback information and other details necessary to confirm, reconcile and administer the transaction.

We may use payment and transaction information to:

a. confirm and process your purchase;
b. provide the purchased service package;
c. issue invoices, receipts and payment confirmations;
d. maintain accounting, tax and audit records;
e. manage refunds, failed payments, chargebacks and payment disputes;
f. prevent fraud, unauthorized payments and misuse of our services;
g. comply with legal, regulatory, banking, accounting, audit, tax and compliance obligations.

We are not responsible for the privacy, security or payment processing practices of third-party payment providers. You should review the relevant provider’s privacy policy and terms before submitting payment information.

9. Cookies and analytics

Our website may use cookies and similar technologies. Cookies are small files placed on your device that help websites function properly, remember certain preferences, understand visitor activity and improve user experience.

We may use the following types of cookies:

a. Strictly necessary cookies

These are required for the website to function properly.

b. Analytics cookies

These help us understand how visitors use our website, which pages are visited and how we can improve the website.

c. Functional cookies

These may help remember preferences or improve website functionality.

d. Payment and checkout cookies

Where our website includes payment or checkout functionality, cookies and similar technologies may also be used to maintain secure checkout sessions, prevent fraud, remember payment status, support payment redirects and enable the technical operation of payment flows.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website, including checkout and payment functionality.

If we use third-party analytics providers, payment providers or embedded third-party tools, such providers may process website usage data or transaction-related technical data in accordance with their own privacy policies.

10. Disclosure of personal data

We do not sell personal data.

We may disclose personal data to the following categories of recipients where necessary and lawful:

a. our employees, officers, consultants and authorized representatives;
b. service providers who support our business operations, such as hosting providers, email providers, IT service providers, analytics providers, accounting providers, legal advisors and administrative service providers;
c. payment service providers, card networks, acquiring banks, issuing banks, digital wallet providers, QR-code payment providers, fraud prevention providers and other payment intermediaries involved in processing, confirming, refunding or disputing payments;
d. payment, banking, accounting, audit and tax service providers;
e. business partners, contractors or consultants involved in delivering services to you;
f. government authorities, regulators, courts, law enforcement bodies or other third parties where required by law or necessary to protect our rights;
g. potential buyers, successors or professional advisors in connection with a business restructuring, merger, acquisition or transfer of business assets.

Where we engage service providers, we take reasonable steps to ensure that they process personal data only for authorized purposes and apply appropriate security measures.

11. Cross-border transfer of personal data

As an international consulting business, we may transfer, store or process personal data outside Hong Kong, including in jurisdictions where our clients, suppliers, contractors, service providers, payment providers, banks, digital wallet providers or technology platforms are located.

Where we transfer personal data outside Hong Kong, we take reasonable steps to protect such data in accordance with applicable legal requirements and this Privacy Policy.

12. Data retention

We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, or for as long as required or permitted by applicable law.

The retention period may depend on the type of data, the nature of our relationship with you, contractual requirements, payment processing requirements, legal obligations, tax and accounting requirements, audit requirements, dispute resolution needs, chargeback periods, fraud prevention requirements and legitimate business purposes.

When personal data is no longer required, we will take reasonable steps to delete, anonymize or securely archive it.

13. Data security

We take reasonable technical, administrative and organizational measures to protect personal data against unauthorized access, loss, misuse, disclosure, alteration or destruction.

These measures may include access controls, password protection, secure storage, limited access rights, confidentiality obligations and other security procedures appropriate to the nature of the data.

We do not store full payment card numbers, CVV/CVC codes, PIN codes, online banking credentials or other sensitive payment authentication data on our own systems. Online payments are processed through third-party payment service providers.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of personal data transmitted to us online.

14. Your rights

Subject to applicable law, you may have the right to:

a. request confirmation as to whether we hold personal data about you;
b. request access to your personal data;
c. request correction of inaccurate personal data;
d. withdraw consent where processing is based on consent;
e. object to certain uses of your personal data, including direct marketing;
f. request information about our policies and practices in relation to personal data.

To exercise your rights, please contact us at:

office@mbconsulting.services

We may need to verify your identity before responding to your request. We will respond to requests within the timeframe required by applicable law.

15. Children’s privacy

Our website and services are intended for business users and are not directed at children. We do not knowingly collect personal data from children.

If you believe that a child has provided personal data to us, please contact us and we will take appropriate steps to delete such data where required.

16. Third-party links and services

Our website may contain links to third-party websites, platforms, payment pages, hosted checkout pages, banking applications, digital wallets or other third-party services.

We do not control and are not responsible for the privacy practices, content, security or payment processing practices of such third parties.

You should review the privacy policies and terms of any third-party websites, platforms, payment providers or services before providing personal data or payment information to them.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this website with a revised “Last updated” date.

Your continued use of our website after any changes means that you acknowledge the updated Privacy Policy.

18. Contact us

If you have any questions about this Privacy Policy or how we handle personal data, please contact us at:

MB Consulting Services Limited
Unit 1603, 16th Floor, The L. Plaza,
367 - 375 Queen's Road Central,
Sheung Wan, Hong Kong

Email: office@mbconsulting.services